Measuring Social Media – Moving Beyond “Fans” and “Friends”

A long time ago, businesses used to measure the success of their website by the number of hits. Of course, we’ve evolved quite a bit to look at a wealth of metrics, including time on site, conversions, ecommerce, clicks-to-conversion, bounce rates and more. Similarly, until very recently, we used to …

Twitter 101

On Friday, January 14, I gave a presentation entitled, “Twitter 101” that covered the basics of setting up an account and how to use the tool. I focused on how educators can use Twitter as a tool for researching, teaching, communicating, engaging and sharing. We discussed policy issues, common sense …